Orders & Shipping

  • Most in-stock orders are processed within 1–2 business days and shipped NZ-wide. Once dispatched, you’ll receive a tracking link so you can eagerly be on countdown mode until you’re unboxing your fun. For made-to-order products such a designer boards, custom branding, or Backyard Chats towers - production times vary. You’ll find the estimated timeframe listed on the specific product pages.

  • We offer flat-rate shipping options throughout NZ - but get in touch to see if we can deliver some fun further abroad.

  • We offer flat-rate shipping, calculated at checkout based on your location and order size.

Custom Branding

  • If we’re creating the artwork we need a vector version of your logo (AI, EPS, or SVG) is ideal. You’re also welcome to share brand guidelines or design inspo if you’re going bespoke.

  • Typically 5–10 business days from final artwork approval, depending on the product. Need it sooner? Flick us a message — we’ll see what we can do.

  • In most cases, yes, our branding is subtly featured alongside yours. If you’d prefer a blank canvas, just let us know and we can talk through options.

  • Absolutely. Orders of 10+ games receive a 20% discount. We also create custom packages for events, campaigns, and corporate gifting.

  • If you're dreaming up something bespoke or personalised that’s not shown on our site, we’d love to help bring it to life. Just get in touch — we’re all for creative play.
    Find out more on our custom branding here

Games & Products

  • Our games are made with durable materials, designed with Kiwi backyard play in mind. They’re perfect for outdoor fun—but we recommend keeping them stored in a dry spot when not in use to maintain their quality and keep them looking their best.

  • We offer a range of sizes, from compact to giant and super giant! Each product page has all the specs — if you’re unsure, just shout and we’ll help you pick the perfect fit.

  • Our products are made from a range of quality woods — including locally sourced, hard-wearing NZ marine-grade ply, pine, and Birch plywood. We work with local Mount Maunganui–based printers and engravers to bring your customisations to life with care and craftsmanship.

Other Stuff

  • Absolutely. Games are a guaranteed crowd-pleaser, whether you’re hosting a wedding, running a team offsite, planning a festival, or throwing a backyard birthday bash. We love helping people bring fun to their events — whether that’s through game hire, custom branded games, or just sharing a few tried-and-tested tips.

    If you're a school, charity, or organising a local community event, flick us a message to see how we might be able to support or get involved.

    Explore The Backyard Edit for inspiration, or get in touch and we’ll help you build the ultimate line-up.

  • If something’s not quite right, let us know within 7 days of receiving your order. We stand by our quality and want you to love what you get. See our full returns policy here.

  • We’d love to chat. Send us a message via our contact page with a bit about your store, audience, or event.

  • We get its sometimes easier to break things down – simply select Afterpay at the checkout

Still looking for answers?

We’re a small, friendly team who love to help – find out how to get in touch with us here:

Contact Us